Adam C. Ball

Professional Certifications
Microsoft Certified IT Professional (MCITP) Enterprise Messaging
Microsoft Certified Technology Specialist (Lync 2010, Virtualization, OCS 2007, SCVMM 2008, Exchange 2010)
Microsoft Certified Systems Engineer (MCSE) 2003
VMware VCP (3, 4 and 5)
RedHat Certified Technician, August 2004
Dell Equipment Certified, May 2002 – Current

Technical Expertise
Systems/Network: Windows Server (NT, 2000, 2003,2008, 2012), VMware vSphere, Hyper-V, Linux (Ubuntu, RedHat, SuSE), Solaris, AIX, IRIX, Windows (7, Vista, XP, 2000, 98, 95), NFS, DNS
Hardware: Dell (Servers, Desktops, Storage), HP, SUN Microsystems, SGI, ADIC, Cisco (Routers and Switches)
Software: Microsoft Exchange, Microsoft SharePoint, MS Office, Lync, Office Communications Server, System Center Operations Manager, System Center Configuration Manager, Active Directory, LDAP, NAGIOS

Professional Experience

Pleasanton, CA (based out Denver,CO)
Senior System Engineer
Lead engineer for projects implementing Microsoft Lync, Exchange and Office365. Pre-sales engineering for Sales efforts. Develop regional relationships with partners and clients.

Boulder, Colorado
Infrastructure Manager/Senior Infrastructure Engineer (October 2007 – July 2013)
Manage a team of infrastructure engineers. Lead consultant on infrastructure projects. Work with clients on IT strategy and architecture. Inform Director level and above on how IT can work better for their companies. Mentored and developed junior engineers. Responsible for developing and maintaining departmental standards. Watch for new products/technologies and how they fit into the company’s business model. Led Pre-Sales engagements on Unified Communications and Virtualization projects.

• Pre-sales Engineer and Post-sales implementations of Enterprise Voice with Microsoft Lync
• Evangelized Microsoft Lync and Office Communications Server. Ensured PEI was always one of the first Microsoft Gold Partners to be Lighthouse certified in the Microsoft Technology Adoption Program (TAP)
• Developed and led Virtualization practice utilizing VMware and Hyper-V
• Architected Cloud Infrastructures using VMware
• Performed Exchange email migrations
• Worked closely with account managers, clients and partners to develop new business
• Led and managed teams of engineers on projects
• Worked with management to help develop core competencies amongst the other engineers

IP Commerce
Denver, Colorado
Senior Systems Engineer (June 2007 – October 2007)
Architected and implemented a company-wide Intranet based on SharePoint 2007.

Boulder, Colorado
Information Technology Manager (September 2005 – June 2007)
Design and implement IT infrastructure, Guide and inform Executive level on IT initiatives, Lead and train staff on IT policies and procedures.

• Upgrade Exchange 5.5 to Exchange 2003
• Implemented managed switches and routers to improve network visibility
• Designed and setup a backup system that can keep up to 1 year of data
• Created company wide IT policies and procedures to standardize systems
• Oversight of build out for new data center, including installation of APC site UPS

DigitalGlobe, Inc.
Longmont, Colorado
System Administrator (May 2002 – September 2005)
Built and Maintained Linux Servers, Support of 400+ Desktop clients, Manage backups for 18 Terabytes of data, Administration of Active Directory, Audit Systems for hardware and software, Team lead for PC Technicians, Work in a 10,000 sq. ft. Data Center, Support of an Enterprise BlackBerry mobile e-mail solution, Participate in a 24×7 on-call rotation to ensure production system uptime.

• Design and implement a backup system capable of handling 100+ Terabytes
• Implemented Active Directory to replace a Windows NT Domain
• Maintain and Troubleshoot Microsoft Exchange in a clustered environment
• Standardized and documented Linux Desktop build process
• Researched, designed and implemented an in-house BlackBerry system
• Participated in a multi-million dollar company HQ move along with the Data Center

Adam Ball Consulting
Boulder, Colorado
Consultant (August 2001 – August 2002)
Contracted for Information Technology decisions, Performed System Administration for multiple companies designed and implemented networks.

• Automated the migration of Windows 9x to Windows 2000
• Setup Branch Offices for a large energy company

The Gecko Group
Boulder, Colorado
Consultant (June 1998 – July 2001)
Created and supported customers Help Desks, Building/Deployment and securing of Microsoft IIS web servers, Network Administration and Security

• Interfaced with clients to assess hardware and software needs
• Made purchase decisions for all computer hardware

Upgrade and Go, Inc.
Boulder, Colorado
Store Manager/Technical Manager (June 1996 – June 1998)
Responsible for all customer service and support, Oversaw all shop activities, Assembly/Troubleshooting/Repair of computer hardware, manage 3 employees.

• Negotiated with vendors for purchasing of all equipment

Bachelor’s of Arts in Mathematics, University of Colorado, Boulder, August 2001

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